FREQUENTLY ASKED QUESTIONS
Can I pick up my twin swim float myself?
Yes! You can pick up your twin swim float in our warehouse. You must make an appointment to do this.
Does Twin Swim Float deliver woldwide?
Yes we do! Please contact us at firstname.lastname@example.org for more information and a quotation of shipping costs. We do NOT deliver to post boxes. We ship from Monday to Friday.
All swim floats are out of stock. How do I place my order?
We will try to restock our twin swim floats as fast as possible. Even though your favourite product is out of stock, you can still place your order. The swim float will then be reserved for you to be delivered at the earliest inventory renewal.
What if my order is damaged?
If your article is not in perfect condition when it arrives with you, please contact our customer service as soon as possible by sending a mail to email@example.com. This needs to be done within 7 days after delivery. We will ask you to send pictures of the damaged goods, along with your order number and postal code.
To avoid disputes, it is also important to immediately note all visible damages to the packaging at the time of delivery on the hand-held scanner or courier service’s documents.
Can you share other tips with us?
We would like to recommend the following (web)shops:
Looking for a rocking chair for your nursery or living room? Check out www.rockingseats.com
Are you looking for a duo swim float or twin swim float?
We at Twin Swim Float have what you are looking for. Our beautiful and practical design of the TwinSwimFloat or Duo Swim Float is a really safe way to float in any pool, sea or ocean together with your kids. Playing together in the water will bring so much joy to your kids while they float next to you in their own duo float.
Our double swim float, ideal for swimming with two young children aged 6 to 36 months or 2 x 15 kilos. With our duo or double swim float you can safely and efficiently paddle in the pool with two kids at once. Designed for two children aged 6 months (or whenever they can properly sit up) to 36 months old (or 2 x 15 kilos).
The twin swim float remains stable even with two children different in age and weight or when used individually.
Whats in the duo float box?
Every twin swim float comes with four fun coloured balls to play with in the central splash area. It is wrapped in a beautiful, bright box which makes it a perfect gift! Shop our duo float here. We ship across the world. We hope to see you soon (with a TwinSwimFloat) at one of the many swimming pools or beaches across Europe and even beyond. Have fun and float safe all together!
Do not forget to snap a picture (#twinswimfloat) like many other parents of twins or two young kids close in age already did!